Contact Dozo Perks UK

Have a question about a product, order, delivery, or payment? The Dozo Perks UK support team is ready to help. Send us a message with clear details, and we will respond as soon as possible.

Contact Our Support Team

For general enquiries, product information, order updates, shipping questions, or website support, contact us by email.

Email: sales@dozoperks.co.uk

When contacting us about an order, please include your full name, order number, and the email address used during checkout. This information helps our team locate your order quickly.

Order and Delivery Support

For delivery enquiries, include your order number and tracking number when available. Please explain the issue clearly and confirm your delivery postcode.

If your parcel arrives damaged, incorrect, or incomplete, attach clear photographs of the following:

The outside of the parcel
The shipping label
The internal packaging
The affected product

Please keep all packaging until our team completes its review.

Product Enquiries

Our team can provide available information about product formats, stated strengths, flavours, package sizes, and manufacturer supplied ingredients.

However, we cannot provide medical advice or recommend products for treating health conditions. Please speak with a qualified healthcare professional when you have questions about medication, side effects, or possible interactions.

Age and Legal Requirements

Our products are available only to customers who meet the applicable minimum age requirements. We may request proof of age or identity before processing an order.

Customers must also confirm that purchasing, receiving, possessing, and using a product remains lawful in their location.

Customer Service Hours

Messages received during weekends or UK public holidays may receive a response on the next working day. Response times may also increase during busy periods.

Send Us a Message

Use the contact form on this page or email us directly at sales@dozoperks.co.uk.

Please include:

Name
Email address
Order number, when applicable
Subject
Message

We aim to provide clear, professional, and helpful support for every customer enquiry.